
Rules, Regulations and Administrative Information
• Explanations of the plan’s claim review procedure including the steps to take
if you or your beneficiary wish to appeal the decision, and
• A statement of your right to bring a civil action lawsuit under ERISA section
502(a) following a denial of your claim or review.
Appealing a Claim
You or an authorized representative may appeal any claim denial by filing a
written request for a full and fair review by the Trustees. A request for a review
must be filed within 180 days after you receive written notice of the denial. You
may also review documents pertinent to the administration of the plan and submit
written comments and issues outlining the basis of the appeal. You may have
legal representation throughout the review procedure.
The review on appeal will take into account any information you submit, even if it
was not submitted or considered as part of the initial determination. Upon request
and free of charge, you will also be provided reasonable access to and copies of
all documents, records, and information relevant to your claim.
The person filing the appeal may request a written answer, including specific
reasons and references to pertinent plan provisions, within 60 days after the
appeal is made (or within 120 days if special circumstances require additional
time and the Trustees notify you that additional time is needed before the end of
60 days).
The Trustees will provide you written notification of the decision on an appeal,
usually within 45 days of when it is received (within 90 days in special cases).
If your appeal is denied, the notification will:
• Include specific reasons for the denial,
• Refer to the specific plan provisions on which the determination is based,
• State that you are entitled to receive, upon request and free of charge,
reasonable access to or copies of all documents, records, or other
information relevant to the claim,
• Describe any voluntary appeal procedures offered by the plan and state your
right to bring civil action under federal law,
• Disclose any internal rule, guideline, protocol, or similar criterion relied on in
making the adverse determination (or state that information will be provided
free of charge upon request), and
• If the denial on appeal is based on a medical necessity, experimental
treatment or similar exclusion, explain the scientific or clinical judgment for
the adverse determination (or state that an explanation will be provided free
of charge upon request).
The Trustees’ decision on an appeal is final. If you or your authorized
representative still believe a claim for benefits has been improperly denied, you or
your authorized representative may contact the plan administrator.
Besides having the right to appeal, you or your authorized representative can
examine any plan documents related to your claim. You can also submit, in
writing, reasons why you think the claim should not be denied. If your claim for
benefits is denied or ignored, you can file a suit in state or federal court, once you
have exhausted all appeals and administrative remedies available under the plan.
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